Your IT department and security team, without the in-house cost.
Technology runs every part of your business. When it goes down or gets breached, your clients feel it. We watch, protect and support your computers, email and data so you can stay focused on your clients and customers.
- 24/7 monitoring
- Around-the-clock threat watch
- Predictable monthly cost
- Led by a CISSP
Your business · daily health checkToday
Sample report
IT problems become client problems
Small businesses run on email, laptops and the files on them. Most can't justify a full-time IT person, let alone a security team, so problems tend to get fixed only after they've already cost time, money or trust.
Every hour spent fighting a frozen computer or a suspicious email is an hour not spent serving your clients.
Downtime stops the work
A computer that won't start or an email outage means missed deadlines and clients left waiting.
Small businesses are targets
Phishing emails and ransomware don't care how big you are. One click can lock up your files and your reputation.
In-house IT is expensive
Hiring, training and keeping IT and security staff is out of reach for most small offices, and one person can't cover everything.
Our job is simple: you focus on your clients and customers, and we focus on your IT.
Businesses we've supported
Our team has supported organizations like these. Now we bring that same experience to small businesses.
Everything a security-minded IT department does, in one plan
No piecing together tools and vendors. Every plan includes the same protection.
24/7 monitoring & daily health checks
Your computers and servers are monitored around the clock, with automated daily checks that catch failing drives, full disks and stopped protection before they turn into downtime.
Remote support & client portal
We securely connect to your computer and fix the problem, usually with no office visit needed. Log in to your client portal to submit tickets and follow them through to done.
Layered threat protection
- Managed antivirus, kept current and checked daily
- Next-generation endpoint protection that spots ransomware-like behavior, not just known viruses
- A security operations team that watches for threats around the clock and responds to confirmed incidents
Email & web protection
- Filtering that catches phishing, spam and malicious attachments before they reach your inbox
- Web protection that blocks known dangerous and fraudulent websites
Patch management
Security updates for Windows, Mac and common third-party apps are scheduled and applied for you, so known holes get closed without interrupting your day.
Laptop disk encryption
We turn on and manage encryption on your laptops, so if one is lost or stolen, the files on it are unreadable without the password.
Backup & recovery
Your business data is backed up automatically, so it can be restored after a hardware failure, a ransomware attack or an honest mistake like a deleted folder.
Mac & iPhone management
Mixed office? We manage Macs and iPhones alongside your Windows computers, with the same monitoring, updates and support.
Security awareness training
Your staff learn to spot phishing and scams with training shortly after onboarding, then a refresher every year, because people are your first line of defense.
In-house IT hire vs. Harold Henrietta Digital
| Hiring in-house | Harold Henrietta Digital | |
|---|---|---|
| Cost | Salary, benefits, training and tools, paid whether it's busy or quiet | One predictable monthly fee |
| Security expertise | Usually a generalist; a dedicated security team is a separate expense | CISSP-led service plus a security operations team that watches for threats around the clock |
| Coverage | One person, with vacations and sick days | 24/7 monitoring and threat watch; support technicians available Mon–Fri, 9 AM–5 PM ET by ticket or remote session |
| Tools | You buy, license and maintain them | Included in your plan |
| Getting started | Recruiting, hiring and ramp-up | Assessment in week one, protection deployed in week two |
Simple plans for small businesses
Every plan includes the same protection. The only differences are how many users are covered and how much support time is included.
Small Business Essentials
For businesses with 1 to 4 users
- All protection included
- 5 remote support hours per month, shared across your business
- Extra support time billed at $75/hour
Small Business Bundle
For businesses with up to 6 users
- All protection included
- 5 remote support hours per month, shared across your business
- Extra support time billed at $75/hour
Complete Managed IT
For businesses with up to 15 users
- All protection included
- Unlimited in-scope remote support during business hours
- Each user over 15 adds $200/month
From first call to fully protected in about two weeks
Getting started is simple. We do the heavy lifting, keep disruption to a minimum, and explain everything in plain English along the way.
Once you're set up, help is a ticket or a remote session away, Monday to Friday, 9 AM to 5 PM Eastern.
Free consultation
A short call about your business, your team and what's getting in the way.
Week 1: Assessment
We review your computers, email and current security, and flag the biggest risks.
Week 2: Deployment
We install monitoring, protection and backups on every device and set up your support portal. Staff security training follows soon after.
Within 30 days: Roadmap
You get a plain-English plan for what to fix and upgrade next, then we keep watch every day.
Security-first IT, led by a CISSP
Harold Henrietta Digital is led by Dwayne Lattimore, CISSP, a certified security professional, so security is built into everything we manage, not added later.
CISSP-ledA partner that treats your business like our own
Harold Henrietta Digital exists because small businesses deserve the same caliber of IT and security that large companies get, without the large-company price tag or the runaround.
We work with small businesses of all kinds, from professional offices like law and accounting practices to service businesses, retailers and growing teams. What they share is that their technology has to work and their clients' information has to stay safe.
We believe in transparency, accountability and value: clear plans, honest answers and someone who picks up when you call.
Common questions
What size business do you work with?
Our plans are built for small businesses, from a single user up to about 15, with room to grow beyond that.
We already have someone who handles our IT. Do we still need you?
Often, yes. We can take the security and day-to-day maintenance off their plate, so they can focus on the work only they can do.
Do you have to come to our office to fix things?
Rarely. Most issues are fixed by securely connecting to the computer remotely, which is usually faster. On-site visits are available when needed.
How do we get help?
Submit a ticket in your client portal, Monday to Friday, 9 AM to 5 PM Eastern, and we'll pick it up, often fixing it in a secure remote session. You can follow every ticket in the portal. After-hours emergency support is also available.
What happens if something suspicious happens on one of our computers?
Our endpoint protection and security operations team watch for signs of an attack around the clock and respond to confirmed incidents, and our support technicians follow up with you during business hours (Mon–Fri, 9 AM–5 PM ET). No security product can promise to stop every threat, but layered protection and constant monitoring greatly reduce the risk and the damage.
Do you support Macs?
Yes. We manage Macs and iPhones alongside Windows computers, with the same monitoring, updates and support.
Is there a long-term contract?
Plans run on a 12-month term, and you can leave with no penalty during your first 3 months if it isn't the right fit.
How long does it take to get started?
We assess your environment in week one, deploy protection in week two, and deliver your IT roadmap within 30 days.
Let's take IT off your plate
Book a free assessment. We'll look at where your business stands today and show you exactly how we'd protect it, with no pressure.