Managed Services
Your Trusted Partner in Healthcare IT
Your patient data and systems are crucial. At Harold Henrietta Digital, we provide a 24/7 Network Management service, ensuring your medical systems’ smooth operation. We maintain peak performance and reliability, so you can focus on providing outstanding patient care.
Helpdesk & Ticketing
Immediate resolution of IT issues is vital in a healthcare setting. Our professional Helpdesk & Ticketing system guarantees prompt response and efficient issue resolution, minimizing disruptions to your valuable work and patient services.
Clear Network Documentation
We provide meticulous Network Documentation, crucial for navigating the complexity of healthcare IT systems. This clear and comprehensive roadmap facilitates easy management, upgrades, and troubleshooting – ensuring a robust, efficient network for your medical office.
Network & Endpoint Protection
Security is non-negotiable when dealing with sensitive health data. Our robust Network & Endpoint Protection services are designed to protect your systems from threats, ensuring patient data’s confidentiality and integrity.
Disaster Recovery & Backups
Healthcare demands continuity and quick data retrieval. We offer comprehensive Disaster Recovery & Backup services to protect against unforeseen events, ensuring your patient data is securely backed up, quickly retrievable, reducing downtime, and enabling swift recovery. With us, you can be assured your medical practice is in safe hands.
MANAGED SERVICES FOR HEALTHCARE IT
Harold Henrietta Digital is the leading IT services provider for healthcare organizations throughout North and South America. Leveraging years of industry experience, we comprehend the relentless 24/7/365 nature of your industry. It’s no surprise that the most esteemed names in healthcare trust us to deploy technology solutions that fortify their operations, amplify profitability, and foster the introduction of innovative capabilities.
Comprehensive IT Management Solutions
Essential Care
Advanced Protection
Premium Assurance
Third Party Application Updates
Workstation Patching
Server Patching
Workstation Disk Space Monitoring
Automated OS Updates
Automated Antivirus Updates & Management for Workstation
Automated Antivirus Updates & Management for Server
Remote Control
Server Monitoring
Network Device Monitoring
Backup Monitoring
Semi-Annual Switch, Router, Firewall Firmware Updates
Security Package:
– DMARC
– Dark Web Monitoring
– Network Detective Scans (Qtrly, Semi-annual, Annual)
– External Vulnerability Testing
End-User Remote Support
Workstation Remediation
AD Add / Move / Change
Printer Troubleshooting
Basic File Systems Management
Onsite Support (when needed)
Infrastructure Remediation
Backup Remediation
Let's Review Your Requirements
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